Privacy Policy
Introduction
KLUO (hereinafter: "Organization") is committed to protecting the privacy and personal data of all persons who visit our website or contact us through available contact channels. We process data in accordance with the Personal Data Protection Act of the Republic of Serbia ("Official Gazette of RS", No. 87/2018), as well as in accordance with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) when the processing refers to persons from the territory of the European Union.
By using our site, you accept the terms defined in this Privacy Policy.
Data we collect
The organization only collects data that users voluntarily submit to us via the contact form or direct email communication. This can be data such as first and last name, email address, phone number, as well as the content of the message you send us.
We do not collect special categories of personal data or sensitive data. Our site does not use tools for profiling, automated decision-making or marketing tracking of users.
Purpose of data processing
The data we receive is used exclusively for the purpose of communicating with you, responding to inquiries, providing information about the work and activities of the Organization, as well as organizing events or projects in which you express interest in participating.
The organization does not use the data for commercial purposes, nor does it use it to send promotional messages without prior consent.
Legal basis of processing
Data processing is based on your consent, which you give by submitting data, as well as on the Organization's legitimate interest in responding to inquiries and enabling communication with interested parties. In certain situations, the processing may be based on a legal obligation, if it is prescribed by the applicable laws.
For persons from the European Union, processing is carried out in accordance with Article 6 of the GDPR.
Data storage
Personal data is stored only for as long as necessary to achieve the purpose for which it was collected or until you request its deletion, except in cases where the law requires otherwise.
After the processing purpose has expired, the data is deleted or permanently anonymized.
Data sharing
The organization does not sell, rent or transfer personal data to third parties. Data may be available exclusively to technical associates who maintain the site, to the extent necessary for the performance of their duties, with the obligation to maintain confidentiality.
In cases where it is prescribed by law, the data may be submitted to the competent state authorities.
The rights of persons to whom the data refer
In accordance with applicable regulations, you have the right to request access to your data, its correction, deletion or restriction of processing. You also have the right to withdraw consent for data processing at any time, without affecting the legality of the processing that was carried out before the withdrawal of consent.
If you believe that your rights have been violated, you have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.
To exercise your rights, you can contact us via the email address info.kluo@gmail.com
Data security
The organization takes appropriate technical and organizational measures to protect data from unauthorized access, loss, misuse or unauthorized disclosure. Access to data is limited to persons who need it for the performance of their duties.